by Noah Larsen | Jun 16, 2022 | Patient Experience
In today’s healthcare landscape, hospital leaders strive more than ever to optimize their top box survey performance. In CAHPS® surveys, it means higher VBP reimbursement and CMS star ratings. At PRC, we use “Excellent” as our top box response in our loyalty surveys...
by Noah Larsen | Jan 20, 2022 | Patient Experience
Optimize your patient experience performance in with our PX Success Series of videos. The PX Success Series is our latest way of helping you drive healthcare excellence in your organization, empowering your care team with a collection of concise, OnDemand videos about...
by Isaiah Dominguez | Mar 12, 2020 | Employee Experience
Take a moment and think. What brings a smile to your work day? Is it front-row parking to start the morning? A homemade afternoon snack from coworkers? How about checking off that last “to-do” as you head out the door? No matter what, it’s the little things that give...
