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Tag: improvement

Excellent as a top box

Why PRC Uses “Excellent” as Our Top Box Response

June 16, 2022

When thinking of institutions, terms like “Centers of Excellence” come to mind before “Centers of Very Good.”

Posted in Patient ExperienceTagged Excellence, improvement, Patient Experience, Top Box
Laptop with PX Success Series pulled up

Introducing the PX Success Series

January 20, 2022

Optimize your patient experience performance in with our PX Success Series of videos, now available exclusively to PRC partners.

Posted in Patient ExperienceTagged improvement, Patient Experience, premium content, PX Success Series

It’s the Little Things: Beyond the Cliché Coffee Mugs

March 12, 2020

The smallest action of recognition could go a long way to improving your employee engagement. Some of the biggest hurdles are measurability, money, and time.

Posted in Employee ExperienceTagged Best Practices, Employee Engagement, improvement, recognition
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