One of the most useful tools for prioritizing your customer service activities is Key Drivers of Excellence.
Tag: Key Drivers
Confidence in Reporting: Key Drivers® and Snapshots
“Confidence in Reporting” sessions educate you on feedback provided in PRC reporting, so you can understand, discuss, and act upon your data.
Data-Driven Motivation: A PRC Partner Spotlight
MidMichigan Health’s success comes from both a dedicated care team & keeping a pulse on their patient experience through PRC’s healthcare discovery platform.
Key Drivers of Excellence® for Physician Engagement
Understanding PRC’s Key Drivers® of Excellence and how they help you understand your Physician Engagement study.
Discussing Key Drivers®
How do I talk to staff about our Key Drivers®?
Understanding Key Drivers®
What does my Key Driver® mean?