One of the most useful tools for prioritizing your customer service activities is Key Drivers of Excellence.
“Confidence in Reporting” sessions educate you on feedback provided in PRC reporting, so you can understand, discuss, and act upon your data.
MidMichigan Health’s success comes from both a dedicated care team & keeping a pulse on their patient experience through PRC’s healthcare discovery platform.
Understanding PRC’s Key Drivers® of Excellence and how they help you understand your Physician Engagement study.
How do I talk to staff about our Key Drivers®?
What does my Key Driver® mean?