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Tag: Methodology

Senior doctor with smartphone working at the office.

Online vs. Phone Surveys: Does Convenience Cause Participation and Accuracy?

October 9, 2019

Households across the country are dropping landlines and moving to cell phones. But are people on the phone less?

Posted in Consumer & BrandTagged Best Practices, Consumer, Consumer and Brand, government surveys, Methodology, Participation, Patient Surveys, Survey Design, Surveys, TechnologyLeave a comment
Trendy wooden Office Desk with keyboard, white earphones and office supplies

Smart move: Reach the right respondents with one of PRC’s smart, mobile-optimized surveys

March 27, 2018

Did you know the more than 224 million smartphone users in the US check their phones over 8 billion times every day?

Posted in Patient ExperienceTagged Excellence, Methodology, PRC, Survey Design, SurveysLeave a comment
CMS Mode adjustment phone surveys

CMS Mode Adjustments will dial up better adjusted scores for phone surveys

March 27, 2017

CMS has finalized its decision to require hospitals and ambulatory surgical centers to begin administering the OAS CAHPS survey in January 2018

Posted in Patient ExperienceTagged CMS, HCAHPS, Methodology, Patient SurveysLeave a comment

PRC Values: Quality counts

August 26, 2016

PRC understands that the balance of timeliness, accuracy, and reliability results in the highest quality information and resources for our clients.

Posted in Patient Experience, UtilityTagged Excellence, Interviewing, Methodology, QualityLeave a comment
United States map interlinked with online and telephone surveys

Why We Love Telephone Surveys (And Online, Too)

July 12, 2016

Which methodology – online or telephone – should your healthcare organization select for its consumer and brand research? PRC can help you choose.

Posted in Consumer & BrandTagged Consumer, Consumer and Brand, Methodology, Patient Surveys, Population Surveys, Survey Design, SurveysLeave a comment
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