by PRC | May 10, 2018 | Patient Experience
PRC is celebrating Nursing Week 2018! We love and are proud of all our nursing partners across the country. Keep up the amazing work, nurses, none of us can do it without you! If sickness is a battle and physicians are the commanding officers, nurses are the...
by PRC | Apr 23, 2018 | Employee Experience, Patient Experience
As part of PRC’s celebration of Patient Experience Week with the Beryl Institute, we’re publishing a series of four daily blog posts discussing key elements of an excellent patient experience: communication, teamwork, safety, and timeliness. It’s no secret that...
by PRC | Jan 22, 2018 | Patient Experience
Southern Ohio Medical Center sought excellent patient satisfaction levels, knowing they needed to improve staff interactions with patients. Through regular reporting with PRC, hospital leadership came to better understand how their patients perceived the...
