It wasn’t perfect and it wasn’t always feasible, but patients responded overwhelmingly with praise for the healthcare team, proving that their patients’ well-being was a top priority.
Tag: Patient Comments
Caring for our Caregivers
In this video, PRC’s Audrey Page & Nancy Miller share how you can use PRC Voices® to compile patient comments that commend your team’s perseverance during the COVID-19 health crisis.
The Sound of Gratitude: A PRC Partner Spotlight
Utilizing PRC Voices® offers unique opportunities to cultivate a better understanding of patient perception among your team, as seen in a new employee recognition initiative from one of our partners.
What Patients are Saying During the Pandemic: Safety
PRC’s annual key drivers analyses have identified safety as one of the most important aspects of care that patients consider when they evaluate their overall experience, and this is true for almost all care settings.