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Tag: Patient Comments

Gathering patient comments about telehealth from a hospital survey

What Patients are Saying During the Pandemic: Telehealth

June 17, 2020

It wasn’t perfect and it wasn’t always feasible, but patients responded overwhelmingly with praise for the healthcare team, proving that their patients’ well-being was a top priority.

Posted in Patient ExperienceTagged covid-19, Patient Comments, Patient Experience, Telehealth

Caring for our Caregivers

May 7, 2020

In this video, PRC’s Audrey Page & Nancy Miller share how you can use PRC Voices® to compile patient comments that commend your team’s perseverance during the COVID-19 health crisis.

Posted in Patient ExperienceTagged covid-19, Employee Engagement, Patient Comments, Patient Experience
Hospital wall displaying PRC Voices posters at Saint Francis Hospital

The Sound of Gratitude: A PRC Partner Spotlight

May 5, 2020

Utilizing PRC Voices® offers unique opportunities to cultivate a better understanding of patient perception among your team, as seen in a new employee recognition initiative from one of our partners.

Posted in Employee Experience, Patient ExperienceTagged Client Spotlight, covid-19, Employee Recognition, Patient Comments, PRC Voices
Gathering patient comments about safety from a hospital survey

What Patients are Saying During the Pandemic: Safety

April 6, 2020

PRC’s annual key drivers analyses have identified safety as one of the most important aspects of care that patients consider when they evaluate their overall experience, and this is true for almost all care settings.

Posted in Patient ExperienceTagged covid-19, Patient Comments, Patient Experience, Safety
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