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Tag: patient communication

Abstract blur hospital corridor defocused Medical background

Communication and Patient Empathy in Fast-Paced Settings

September 1, 2022

Today’s Healthcare Experience Matters podcast with Dr. Kacey Gibson might best be summed up in three simple words: “Just Be Human.”

Posted in Patient ExperienceTagged empathy, Healthcare Experience Foundation, Healthcare Experience Matters, patient communication, Patient Experience
Nurse Talking To Senior Female Patient In Hospital Bed

Case Study: Creating Excellence in Environmental Services

August 1, 2022

Missouri Baptist Sullivan ranks as a top-performing hospital, overcoming challenges as a critical access hospital to provide excellent care.

Posted in Patient ExperienceTagged Cleanliness, Environmental Services, patient communication, Patient Experience, Quiet at Night
Nurse cares for a elderly patient lying in bed in hospital

Scripting the Patient Conversation

August 22, 2019

How should we script conversations with patients?

Posted in Patient ExperienceTagged Best Practices, Communication, key words, patient communication, Patient Experience, patient perceptions, Scripting
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