Senior Leader Rounding is not new, and effective senior leader rounding is timeless.
Tag: Patient Experience
CARES and Anesthesia Communication
Patient centered communication surrounding anesthesia and keeping our patients safe.
Simple Ways to Authentically Show Gratitude as Healthcare Leaders – Healthcare Experience Matters Podcast
Today’s discussion focuses on the implementation of gratitude in straightforward and unique ways to make a genuine impact on people.
A Lot Can Happen in 15 Minutes: Patient Experience in the Physician Office
Time and time again, our research shows that four things significantly impact how patients feel about the overall experience.
Practicing Emotional Intelligence as a Healthcare Provider with Dr. Paul Glisson – Healthcare Experience Matters Podcast
Explore the importance of emotional intelligence and its value to the worldwide community of healthcare workers and the patient experience.
CMS Releases HCAHPS National Pandemic Performance Data
CMS published a table that summarized changes in individual hospital level scores with data through Q3 2021.