Patient rounding connects leaders & patients and gives patients confidence in the organization, the team, its leadership, & quality of care.
Tag: Patient Experience
What Patient Experience Excellence Looks Like with Lara Burnside
Defining patient experience excellence is at the foundation of this week’s Healthcare Experience Matters podcast episode with Lara Burnside.
Advancing the Patient Experience in Children’s Healthcare
On today’s discussion, we learn about some key challenges that exist when it comes to providing excellent patient experiences for children.
Communication and Patient Empathy in Fast-Paced Settings
Today’s Healthcare Experience Matters podcast with Dr. Kacey Gibson might best be summed up in three simple words: “Just Be Human.”
Radiation Oncology (RO) Model Delayed
CMS delayed start date of the Radiation Oncology (RO) Model from 1/1/23 to a date that will be established through future rulemaking.
FFY2023 HCAHPS VBP Will Be Payment Neutral
CMS recently finalized proposals for the Hospital Inpatient Prospective Payment Systems (IPPS).