Skip to content
Search our site
Contact PRC through email Follow PRC on Twitter Connect with PRC on LinkedIn
800-428-7455
  • Careers
PRC EasyView Logo
PRC company logo
  • Solutions
    • Community Health (CHNA)
      • Community Pathways
    • Consumer & Brand
      • Brand Power Index
    • Employee Experience
      • DEI Pulse Studies
      • Enhanced Magnet®
    • Patient Experience & Government Surveys
      • CAHPS® Government Surveys
      • CARES™ Connect
    • Physician Partnership Solutions
    • Critical Access Hospital Solutions
    • EasyView & Mobile App
    • Public Health
      • Vaccine Monitoring and Testing Management
    • Star Ratings
    • Voices
      • VoicesAi
  • Insights
    • Resources
    • PX Success Series
    • PRC Roundtables
  • About
    • Who is PRC?
    • Our Team
    • Vizient Member Offerings
    • News
    • Careers
    • Contact Tracing
    • Why Is PRC Trying to Call Me?
  • Coaching
    • Meet the Coaches
    • Excellence Accelerator®
  • Contact

Tag: Patient Experience

patient speaking to doctor in doctor's office

Seeing the Big Picture in CG-CAHPS Survey Administration

November 17, 2022

While point-of-care surveys have their perks, a bigger picture presents itself when considering other methodologies for CG-CAHPS.

Posted in Patient ExperienceTagged CG-CAHPS, Esurvey, Patient Experience, Survey Methodology, Telephone
Doctor speaking to patient in office

The Importance of Patient Experience on Consumer Perceptions

October 11, 2022

Branding is not just for clothes, soft drinks, or other consumer goods; it’s extremely important for healthcare institutions as well.

Posted in Consumer & BrandTagged Brand Reputation, Consumer and Brand, Consumer perceptions, Patient Experience
Nurse speaking to patient in hospital bed

Patient Rounding: A Rapid Improvement Resource

September 29, 2022

Patient rounding connects leaders & patients and gives patients confidence in the organization, the team, its leadership, & quality of care.

Posted in Patient ExperienceTagged Healthcare Experience Foundation, Patient Experience, patient rounding, Rounding
Smiling healthcare professionals

What Patient Experience Excellence Looks Like with Lara Burnside

September 29, 2022

Defining patient experience excellence is at the foundation of this week’s Healthcare Experience Matters podcast episode with Lara Burnside.

Posted in Patient ExperienceTagged Healthcare Excellence, Healthcare Experience Foundation, Healthcare Experience Matters, Patient Experience
nurse holding up infant's feet

Advancing the Patient Experience in Children’s Healthcare

September 8, 2022

On today’s discussion, we learn about some key challenges that exist when it comes to providing excellent patient experiences for children.

Posted in Patient ExperienceTagged children's healthcare, Healthcare Experience Foundation, Healthcare Experience Matters, Patient Experience, pediatrics
Abstract blur hospital corridor defocused Medical background

Communication and Patient Empathy in Fast-Paced Settings

September 1, 2022

Today’s Healthcare Experience Matters podcast with Dr. Kacey Gibson might best be summed up in three simple words: “Just Be Human.”

Posted in Patient ExperienceTagged empathy, Healthcare Experience Foundation, Healthcare Experience Matters, patient communication, Patient Experience
  • 1
  • 2
  • 3
  • …
  • 34
  • »
  • Terms of Use
  • Careers
  • Contact
  • Security and Privacy
11326 P Street Omaha, NE 68137-2316 • 800-428-7455
Stay Connected. Subscribe for updates.
PRC EasyView Logo Contact PRC through email Follow PRC on Twitter Connect with PRC on LinkedIn