Join us as we share new research surrounding CARES Connect, the impact it’s demonstrating, and how it optimizes post-discharge follow-up.
Tag: Patient Experience
Revisiting Our HCAHPS Response Rate Analysis Post-Pandemic
In response to HCAHPS scores and response rates declining during the pandemic, we revisited some of our prior research.
What 2023 Medicaid Redeterminations Mean for Your Hospital
As Medicaid officials begin redetermining coverage and eligibility, millions of patients nationwide face losing their health insurance.
Client Spotlight: Recognizing and Supporting Care Teams Translates to Excellent Patient Care
A strong organizational culture supports a thriving patient experience, so Norwalk Hospital leads efforts to ensure excellence in both.
Power of Transparency: Sharing the Patient Voice
Discover a simple addition to your patient experience to meet patients online before they choose to walk through your doors.
What You Need to Know About OAS CAHPS in 2023
Explore “things to know” about OAS CAHPS and how PRC can collect meaningful data surrounding your patients’ outpatient surgical experiences.