by Noah Larsen | Dec 1, 2023 | Patient Experience
Your organization will receive a notification from PRC if a respondent mentions a serious situation we feel you should be notified about during the data collection of your patient experience surveys. PRC utilizes www.PRCAlertView.com as a communication channel to...
by James Ratliff | Nov 17, 2023 | Employee Experience
Morgan Peterson stepped into the role of Director, Marketing and Engagement in 2023 at York General—a Nebraska-based critical access hospital with 25 beds and additional facilities for long-term care, assisted living, dialysis, home health, and additional services....
by James Ratliff | Nov 2, 2023 | Patient Experience
Jan Gnida CPXP and Katie Owens, MHA, CPXP, join us on our Healthcare Experience Foundation (HXF) partners’ Healthcare Experience Matters Podcast this week as we examine the interesting shifts in data within patient experience trends since the start of the...
by James Ratliff | Aug 23, 2023 | Patient Experience
OAS CAHPS Checklist: Protocol to Best Practices OnDemand Webinar Available Now! Join PRC’s CAHPS® experts for a review of the components and changes in the OAS CAHPS program as we move towards mandatory data collection and submission beginning with January 2024...
by James Ratliff | Aug 21, 2023 | Patient Experience
CMS recently finalized proposals for the Hospital Inpatient Prospective Payment Systems (IPPS), which can be viewed here, including updates for the Value Based Purchasing (VBP) program: FFY2026 (CY2024 HCAHPS discharges) Starting with FFY 2026, the VBP program will...
