by Noah Larsen | Feb 26, 2024 | Patient Experience
CARES™ Connect: Safer Transitions, Unexpected Benefits, and Lessons Learned Hosted by: Alexandra Winters, Assistant Vice President for Patient Experience at Nuvance Health Audrey Page, Senior Vice President, Patient Experience Solutions at PRC Nuvance Health knew the...
by James Ratliff | Jun 28, 2023 | Patient Experience
Reducing Readmissions with CARES™ Connect OnDemand Webinar Now Available Improving quality outcomes is critical for all healthcare organizations. Yet, many times teams feel stuck improving HCAHPS, care transitions, readmissions and patient loyalty. New research from...
by Noah Larsen | Feb 7, 2023 | Employee Experience
Florida’s Agency for Health Care Administration (AHCA) recently finalized a ruling to make the US Government’s Agency for Healthcare Research (AHRQ) Surveys on Patient Safety Culture™ (SOPS®) mandatory for hospitals and ambulatory service centers (ASCs) to conduct....
by Noah Larsen | Dec 9, 2021 | Employee Experience, Patient Experience
Loyal listeners of our Healthcare Experience Foundation partners’ Healthcare Experience Matters podcast are in for a treat today as we hear from Win Howard, a devoted and passionate healthcare leader. Win is the Chief Executive Officer (CEO) of Asante Three...
by Noah Larsen | Jun 29, 2021 | Patient Experience
In the past 6 months have you or a member of your staff: Worried about a patient (or two) that was discharged from your unit but you had an inkling that neither they or their family member understood the instructions you provided Felt you did not have enough time to...