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Tag: patient safety

Hospital health care and medicine.

What the AHCA Patient Safety Ruling Means for You

February 7, 2023

Florida’s AHCA recently finalized a ruling to make the AHRQ SOPS surveys mandatory for hospitals and ASCs to conduct.

Posted in Employee ExperienceTagged AHRQ, Culture of Safety, employee experience, patient safety
busy nurse station in a hospital

Exploring the Impact of Employee Culture and its Influence on Patient Experience and Safety – Healthcare Experience Matters Podcast

December 9, 2021

Explore employee culture’s influence on both patient experience & safety, plus the importance of being grateful and sending thanks.

Posted in Employee Experience, Patient ExperienceTagged employee culture, Employee Engagement, Patient Experience, patient safety
Call center staff speaking with patient following discharge

Safer Transitions: Closing discharge gaps with CARES™ Connect

June 29, 2021

Join this webinar to learn about what CARES™ Connect can do to help you feel more confident and ensure that your patients understand their discharge instructions and have a safer transition home.

Posted in Patient ExperienceTagged Care Support Calls, CARES Connect, Discharge Calls, Patient Experience, patient safety
Doctors treating patients while furthering an excellent culture of safety.

Patient Safety: Data in Action

September 11, 2020

Join us for a webinar about developing a roadmap to improve the culture of safety within your organization.

Posted in Employee ExperienceTagged Action Planning, Culture of Safety, Employee Engagement, Patient Experience, patient safety
Care team working on improving patient safety culture

Case Study: Cultivating Excellent Patient Experience Through a Strong Patient Safety Culture

August 18, 2020

Asante Three Rivers Medical Center worked with PRC to administer a combination of PX & AHRQ research to better understand their patient safety culture.

Posted in Employee Experience, Patient ExperienceTagged AHRQ, Asante, case study, Patient Experience, patient safety

Patient Safety: Challenge & Solution Series [pt III]

April 7, 2020

How well do your departments communicate with each other? What about internally? Without effective communication avoidable safety errors will continue to occur.

Posted in Employee ExperienceTagged challenge and solution, Communication, Employee Engagement, Employee Satisfaction, Patient Experience, patient safety, Patient Satisfaction
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