by Isaiah Dominguez | Dec 6, 2019 | Excellence Accelerator, Patient Experience, Utility
PRC was excited to host our second, sold out Excellence in Healthcare Summit in Tulsa, OK on Nov 15th, 2019. Our experienced team of presenters from PRC, Excellence Accelerator®, and Industry leaders engaged a full house of attendees on a range of topics from...
by Isaiah Dominguez | Nov 20, 2019 | Patient Experience, Utility
Personally, I love to take advantage of opportunities as they present themselves. Whether a prospect comes at me professionally or in my private life, I can’t resist the chance to experience, pursue, or learn something new. One might even call this FOMO—or “fear of...
by Isaiah Dominguez | Nov 13, 2019 | Consumer & Brand
Is Dr. Google worth the risk? In the Age of the Internet, many caregivers hope their patients come to them with questions about what they read online. In all reality, fewer Americans than ever talk to their doctors about what they find. In fact, more than half (56%)...
by Isaiah Dominguez | Oct 28, 2019 | CHNA, Consumer & Brand, DEI
Your ability to read and comprehend the intricacies of this blog and most of PRC’s publications may seem like a given. Much of our audience is college-educated, but many of you, especially those working with patients, regularly encounter illiterate adults and may not...
by Isaiah Dominguez | Aug 15, 2019 | Patient Experience
CMS published the proposed rule for the CY 2020 Physician Fee Schedule in the Federal Register on August 8, 2019. CMS is currently seeking public comment on a few items that would impact both the CAHPS for ACOs and CAHPS for MIPS programs. CAHPS for ACOs Quality Score...