Breathing New Life into a Culture of Excellence
Tag: Patient Satisfaction
Time For Innovation
Can timeliness really be achieved in a hospital setting? Is it possible to be both effective and efficient?
Top 10 Patient Safety Issues of 2018
The below list highlights ten patient safety issues to prioritize in 2018, based on news, study findings, and reported trends.
Better Teamwork for a Better Patient Experience
Annie Brito, Manager of Office of Patient and Family Experience for WakeMed Health & Hospitals, offers tips and tricks for mastering teamwork
Communication and the Patient Experience: A Two-Way Street
It’s no secret that top-notch communication promotes success in almost any field, but when those you’re communicating with are often in a hurry and under a lot of pressure, how can you get to the point without sacrificing content?
Turning data into doing: Monitoring patient satisfaction in the emergency department
Overcrowded emergency facilities place a strain on the department’s ability to offer the best possible care. Research using PRC data helps staff and leadership find time to restructure or reorganize work presents an undeniable challenge for staff and leadership alike.