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Tag: Patient Satisfaction

A Snapshot of the Next VBP Cycle

May 3, 2016

CMS published the proposed rule for the Hospital Inpatient Prospective Payment System with potential changes for the FFY19 VBP program.

Posted in Patient ExperienceTagged CAHPS, HCAHPS, Patient Experience, Patient Satisfaction, Patient Surveys, Value Based Purchasing, VBPLeave a comment
voices

Truly Hearing the Patient Voice

March 8, 2016

Voices® on PRCEasyView.com® allows organizations to listen to recordings of what their patients say to help you understand patients experiences.

Posted in Patient ExperienceTagged Patient Experience, Patient Satisfaction, Patient Surveys, PRC VoicesLeave a comment
patient experience learning bite

PRC’s Jan Gnida Gives Us Something to Chew on in this Patient Experience Learning Bite

February 26, 2016

Jan Gnida reminds us that everyone patients come in contact with influences their perceptions and contributes to their overall experience.

Posted in Patient ExperienceTagged Culture, HCAHPS, Patient Experience, Patient SatisfactionLeave a comment

Online Physician Ratings Webcast

February 4, 2016

Online Physician Ratings Webcast

Posted in Patient ExperienceTagged Patient Experience, Patient Satisfaction, Physician Ratings, Webcast, Webcast on Demand, Webcasts, Webcasts on Demand, WebinarLeave a comment

Case Study: Raising the Bar on Healthcare Excellence

January 12, 2016

Winning national recognition for overall health system performance requires a relentless pursuit of excellence. Read the Mission Health Case Study.

Posted in Patient ExperienceTagged CAHPS, Culture, HCAHPS, Healthcare Leadership, Key Drivers, Patient Satisfaction, TrainingLeave a comment
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