by Isaiah Dominguez | Mar 4, 2020 | Patient Experience
PRC can now submit your CoreQ data! If you are participating in the AHCA/NCAL (American Health Care Association/National Center for Assisted Living) Quality Initiative Recognition Program for skilled nursing care centers and assisted living...
by Isaiah Dominguez | Dec 17, 2019 | Patient Experience
PRC is a partner in every sense of the word — we define success the way our clients define success. We understand the regulatory, demographic, and financial challenges hospitals face in today’s marketplace. Everything we do is designed to help hospitals build a...
by Isaiah Dominguez | Nov 12, 2019 | Patient Experience
On August 8, 2019, CMS published the proposed rule in the Federal Register for the Hospital Outpatient Prospective Payment and Ambulatory Surgical Center Payment Systems. At this time, CMS is not proposing any changes to the 2020 OAS CAHPS survey. If finalized in the...
by Noah Larsen | Nov 5, 2019 | Excellence Accelerator, Patient Experience
Experience Mapping is an organic process that maps the patient experience before, during, and after care delivery. It takes the perspective of the patient, identifying multiple “touchpoints” that create moments to build trust, confidence, and...
by Isaiah Dominguez | Oct 11, 2019 | Consumer & Brand
How do you collect data that is both representative and accurate, especially when it’s impossible to survey everyone in your community? What is the difference between a survey at a single point in time vs conducting surveys on an ongoing basis? Learn the answer...
