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Tag: Patient Surveys

Friendly black businesswoman supervisor working with her team in call center

Reaching Target Completions

March 28, 2019

How many records does PRC pull in the random sample to complete the week’s target number of interviews?

Posted in Patient ExperienceTagged completions, Data, Patient Experience, Patient Surveys
Charts with patient experience data standing up from tablet

Evolving Differently: The Next Generation of Measuring Patient Experience

March 12, 2019

One of the things I am most proud about at PRC is our devotion to creating Patient Loyalty, so it was refreshing to our team to see the latest Health Affairs article, “The Next Generation of Measuring Patient Experience.”

Posted in Patient ExperienceTagged Patient, Patient Experience, Patient Satisfaction, Patient SurveysLeave a comment
Building with large H sign for hospital

Establishing Interview Legitimacy

February 8, 2019

Why does the interviewer read the hospital name but not individual unit names?

Posted in Patient ExperienceTagged Interviewing, Patient Experience, Patient Surveys
Doctor with smart technology

Getting smart about smart hospitals

October 3, 2018

Using smart technology to strengthen the patient experience through comfort, trust, and communication sounds daunting, but as healthcare pushes ahead into the mid-21st century, the technology becomes available to implement a smarter way to care and create a better patient experience.

Posted in Patient ExperienceTagged Patient Experience, Patient Satisfaction, Patient Surveys, TechnologyLeave a comment
Potential Hospital Garden

Cultivating better health: Benefits of hospital gardens and the great outdoors

August 16, 2018

Research within the past decade offers mounting evidence supporting patient access to fresh air, inspiring designers to add a new feature to the hospital setting: gardens.

Posted in Patient ExperienceTagged Best Practices, Patient Experience, Patient Satisfaction, Patient Surveys, Social MediaLeave a comment
Aerial view of community

6 Reasons Why Population Surveys Are the Future of Community Health

July 24, 2018

6 Reasons Why Population Surveys Are the Future of Community Health

Posted in CHNATagged CHNA, Community, Community Health, Community Health Needs Assessment, government surveys, Patient Surveys, Population Surveys, SurveysLeave a comment
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