In the most recent Care Compare update, we see that national HCAHPS response rates have continued to fall.
Tag: Response Rates
How does Survey Response Rate Impact HCAHPS Summary Star Ratings?
We found that all HCAHPS dimensions were positively correlated with survey response rate. In other words, as response rate increases, HCAHPS dimension scores rise as well.
Results are in: Web Survey Testing in the ED
The 2018 feasibility test found that none of the web-survey variations resulted in significantly higher response rates from the control method of mail with phone follow-up.
Halfway to Differently: Checking in with our New Year’s Promise
On New Year’s Day, we started 2019 with a new tagline: Healthcare Differently. We wanted to do more than just make New Year’s Resolutions we wanted to start seeing more than just the forest through the trees.
Chicago Exclusive! Rising Responses, Rising Scores Webinar
Chicago Exclusive! Rising Responses, Rising Scores Webinar
Response Rate Webinar
Response Rate Webinar