by Isaiah Dominguez | Aug 27, 2019 | CHNA
In the spring of my freshman year of college, I decided to give up social media for Lent. I knew that my relationship with it wasn’t great—it interrupted my focus in lecture and kept me up with late night scrolling—but I wasn’t at all aware of how it affected my...
by PRC | Sep 24, 2018 | Consumer & Brand, Patient Experience
“This emergency room is so slow, my broken bone set itself while I waited!” “This surgeon is so terrible, he couldn’t win the board game Operation!” “The front desk here is so rude, they laugh at sick puppies and one-eyed kittens!” Reading comments like these on...
by PRC | Aug 16, 2018 | Patient Experience
Remember when your mother told you to “go outside and get some fresh air?” Maybe if you whined a bit she tried to convince you that fresh air would do your growing bones some good? Increasing research shows that this notion is more than just an old wives’ tale. Fresh...
by PRC | May 17, 2018 | Consumer & Brand
In today’s interconnected and social media world, consumers rely on reviews to help make informed decisions on everything from which brand of shoes to purchase to where to make dinner reservations. It’s not just consumer goods being researched: Healthcare...