by Noah Larsen | Nov 3, 2022 | Consumer & Brand
We are well into football season this year, and I started to think about the similarities between successful, popular NFL teams and hospitals with strong brands. Before I go into that, I want to clarify that when referring to a brand, I am not just referring to their...
by Noah Larsen | Jun 16, 2022 | Employee Experience
Lorraine Parker-Clegg joins the our Healthcare Experience Foundation (HXF) partners for their Healthcare Experience Matters Podcast this week for a truly inspiring chat about navigating generational diversity. Lorraine touches on the challenges and benefits of a...
by Noah Larsen | May 19, 2022 | Employee Experience, Patient Experience
Last month, we hosted our first session in our new series of PRC Roundtables. The intention behind Roundtables was to provide a new learning platform among healthcare professionals to combine best practices with an opportunity for networking. Over a hundred healthcare...
by Isaiah Dominguez | Jan 10, 2020 | CHNA, DEI, Patient Experience, Utility
The United States, by its very nature, constantly undergoes significant demographic change. By 2050, the current minorities, or non-white population, in the United States will become the majority, according to a 2019 study. However, population statistics alone won’t...
by Isaiah Dominguez | Sep 5, 2019 | Employee Experience, Utility
Is the tree shaking, or am I? Peeling my arm off the tree trunk and examining my hand revealed I was indeed the unsteady party. I pressed my face against the rough bark and steeled my nerves. I was going to team build if it killed me. Relying on my stubbornness to...