by James Ratliff | Aug 21, 2023 | Patient Experience
CMS recently finalized proposals for the Hospital Inpatient Prospective Payment Systems (IPPS), which can be viewed here, including updates for the Value Based Purchasing (VBP) program: FFY2026 (CY2024 HCAHPS discharges) Starting with FFY 2026, the VBP program will...
by Noah Larsen | Feb 6, 2023 | Patient Experience
CMS has announced that new mode adjustments will be applied to HCAHPS data, starting with patients discharged in January 2023. These mode adjustments were derived using the data gathered during CMS’ 2021 mode experiment. The mode adjustment allows CMS to account...
by Noah Larsen | Jan 30, 2023 | Patient Experience
CMS recently released its CY 2022 Final Rule for Outpatient and Ambulatory Surgery (OAS) CAHPS. In accordance with previous Rules, this Final Rule included the future timeline where OAS CAHPS will become a mandatory survey for VBP reimbursement starting in CY 2024 and...
by Noah Larsen | Apr 22, 2022 | Patient Experience
In a recent proposed rule, CMS announced several changes to Value Based Purchasing (VBP) for HCAHPS due to observations about data collected during the pandemic. Similar to the finalized rule last year for FFY2022, for FFY2023 (affecting October 2022 payments), CMS is...
by Noah Larsen | Feb 17, 2022 | Why is PX important?
PRC’s PX Success Series “Why is PX Important?” sessions provide education on the power of excellence, including the impact on loyalty, and the outcomes of creating an excellent experience. Also included in this series is an overview of the importance...