We understand the pressures you face—have the most loyal physicians, the most engaged staff, and the most satisfied patients. PRC’s Excellence Accelerator empowers you on the path to meeting and exceeding your goals. Our team of coaches and consultants has helped hundreds of healthcare organizations and thousands of leaders, staff, and physicians find their own fast track to sustainable improvement.

Assessment

Our methodology quickly and comprehensively assesses strengths to be leveraged and gaps inhibiting performance. Then, our team of coaches map current results against onsite observations and research findings, allowing us to work alongside you to create a personalized strategy for success. We deliver an actionable roadmap to achieve your desired performance—a plan you can execute with or without the assistance of the PRC Excellence Accelerator experts.

Mapping a healthcare organization for better understanding and assessment
Consultant leading a training session with two healthcare organization leaders

Training

We offer a rich variety of training solutions designed to activate teams to improve performance. Our goal is to support you with a personalized development experience, creating lasting improvement. Our coaches and facilitators partner with your leaders and staff to identify learning objectives and competencies before executing a training plan to engage participants and drive action.

Ethnography Studies

Ethnography Studies immerse you in the core of patient experience, offering a unique, vivid view into PX unattainable through other methodologies. If your organization's goal is to fully understand the patient experience, no form of research surpasses ethnography for achieving experiential depth and insight.

Ethnography Studies conduct bedside observations and interviews with patients and employees to get as close as possible to viewing care in a firsthand setting. By placing ourselves in the patient’s environment for an extended period of time, we bring to light the barriers to an exceptional experience that only become visible when we see healthcare through the patient’s eyes. read more

Three people with vivid, firsthand information for an ethnography study
Consultant leading a presentation about a healthcare organization’s improvements over time

Speaking

Acquire the tools your organization needs to drive results that matter. Through our proven improvement model, Learn.Create.Realize, we walk alongside leaders to create lasting change. Our team of experts will develop leadership, staff, and provider competencies using proven tools, design principles, and measurement systems to hone performance.

Teamwork Coaching

Drive immediate and lasting impact with Teamwork Coaching, an innovative way to build strengths and reframe weaknesses in your organization’s performance. Using a combination of Strengthscope™ Assessment Inventory-based analysis, onsite team building, and follow-up coaching to sustain improvements, Teamwork Coaching empowers teams to leverage strengths with the goal of facilitating a higher-performing team that values every person in the workplace. read more

Accelerating Partners

“I’m proud to connect with every partner I work alongside and help them achieve their goals. Every person is worthy of an environment where they can deliver and receive the best care.”

Katie Owens

Senior Vice President, PRC Excellence Accelerator

Explore Other Solutions

Meet the Coaches

Meet the team of widely talented expert CEOs, CNOs, nurses, and physicians guiding sustainable change for clients across the nation. read more

Employee Engagement

Working with our clients to increase engagement and reduce turnover by matching leadership development with action that create a sense of ownership, purpose, and joy. read more

Patient Experience

Driving excellence and success through caregiver engagement, high-reliability behaviors, and data. read more

Physician Partnership Solutions

Creating environments where clinicians can practice the best medicine, have the healthiest communication, and foster team collaboration. read more