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Call center staff speaking with patient following discharge
CARES™ Connect: Elements of an Effective Discharge Solution

Post-discharge communication is relatively commonplace in healthcare, so what makes CARES™ Connect stand out from other discharge solutions?

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Doctor and nurse caring for elderly patient with family
CMS Publishes OPPS Proposed Rule 2021

CMS published an OPPS proposed rule, containing information for programs including OAS CAHPS & the Radiation Oncology (RO) Model.

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Dialysis patient sitting in room at home
CMS Seeks Feedback on Dialysis Patient Experience Measures

In a recent proposed rule, CMS asked for input on potential patient experience measures for the ESRD (End Stage Renal Disease) Treatment Choices (ETC) Model.

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Home health doctor listening to heartbeat of resident
CMS Proposes Expanding Home Health VBP Nationwide

CMS announced HHVBP expansion since participants had an average 4.6% quality score improvement & $141 million average annual Medicare savings.

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Call center staff speaking with patient following discharge
Safer Transitions: Closing discharge gaps with CARES™ Connect

Join this webinar to learn about what CARES™ Connect can do to help you feel more confident and ensure that your patients understand their discharge instructions and have a safer transition home.

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Happy patient being treated by dedicated medical staff
Data-Driven Motivation: A PRC Partner Spotlight

MidMichigan Health’s success comes from both a dedicated care team & keeping a pulse on their patient experience through PRC’s healthcare discovery platform.

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