2019 PRC National Healthcare Consumer Study

After a summer of conducting research spanning the country, the 2019 study is now available for download.

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At your fingertips: Is Dr. Google worth the risk of misdiagnosis?

In the Age of the Internet, many caregivers hope their patients come to them with questions about what they read online. In all reality, fewer Americans than ever talk to their doctors about what they find.

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OAS CAHPS Proposed Rule

On August 8, 2019, CMS published the proposed rule in the Federal Register for the Hospital Outpatient Prospective Payment and Ambulatory Surgical Center Payment Systems.

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Federal Register Proposal to Remove Pain Question from HH CAHPS Survey

In a Federal Register proposed rule, the Centers for Medicare & Medicaid services will remove the pain question, from the Home Health CAHPS Survey

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Embracing Excellence to Drive Consumers to Your Brand

This webinar examines the importance of having an excellent patient experience to back up the messaging marketing shares with consumers.

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PRCcast Mondays With Mel: Ep 11 – Christopher Coburn

Christopher Coburn from Bozeman Health touches on microaggressions toward LGBTQIA community members and their impact on health equity.

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Attracting Excellence in Nursing at the 2019 ANCC National Magnet Conference®

This years conference provided innovative ideas surrounding compassion fatigue, the attention finally being given to workplace violence, and new ideas for how hospitals can optimally hire and retain excellent nurses.

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