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Leveraging voice-activated AI to help caregivers could be the revolution healthcare needs to accommodate both the need for better data and the need for more human connection.
PRC patient experience experts break down the numbers and shed some insight on how exactly response rate impacts HCAHPS scores.
No matter how many years you’ve submerged in your career or the amount of experience under your belt, you can always make room to learn and grow.
CMS is currently seeking public comment on a few items that would impact both the CAHPS for ACOs and CAHPS for MIPS programs.
Join Erin Godden, PRC CAHPS Communication Manager, as she outlines the updates to the 2019 CAHPS for ACOs.