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Introducing the PX Success Series

Optimize your patient experience performance in with our PX Success Series of videos, now available exclusively to PRC partners.

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Part of the Team: How to effectively include agency nurses in your PX efforts

Learn how WakeMed Health and Hospitals incorporated PFE skills into their clinical orientation for agency nurses,

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CARES™ Connect for Better Patient Communication – Healthcare Experience Matters Podcast

Kathleen Lynam describes the elements of an effective discharge solution in this latest episode of Healthcare Experience Matters.

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2022 PRC National Healthcare Consumer Study on an office desk
2022 PRC National Healthcare Consumer Study

Responding to the evolution in healthcare habits, PRC conducts a survey of consumers across the country, looking for habitual trends.

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OAS CAHPS: Testing the New Mixed Mode Option

Join PRC to learn about the newly-approved OAS CAHPS mixed mode methodologies that contain an e-survey component.

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Fostering a Culture of Excellence

Explore how to use employee engagement to foster a strong employee & servant leadership culture, improve HCAHPS, and retain and recruit staff.

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