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Defining Action Alerts
Your organization will receive a notification if someone mentions a serious situation during a patient experience survey.

Client Spotlight: Positioning an Employee Culture for Excellence
Through strong leadership and utilization of PRC insights, York General has seen sustained improvements in employee culture indicators.

HCAHPS Care Compare Percentiles
Updated November 2023 – January Through December 2022 Discharges

What Patient Experience Data Has Revealed Since the Pandemic Started
The Healthcare Experience Matter Podcast examines shifts in data within patient experience trends since the start of the pandemic.

Creating a Culture of Mutual Care and Mutual Respect
This conversation tackles compassion fatigue & shapes clear expectations for the shared responsibility between colleagues & customers.

A Pandemic’s Effect on Health in the US
Explore COVID-19’s lingering impact on communities across the country with data from PRC’s National Health Survey.