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Case Study: Fostering Health Equity by Creating Equitable Housing
St. Joseph’s Health led the creation of equitable housing with access to healthcare resources to serve their community beyond hospital walls.

PRC’s National Health Survey Brief: Diabetes in the US
PRC’s National Health Survey finds 13.8% of American adults are diabetic, and 9.7% who are prediabetic or are “borderline” diabetic.

Seeing the Big Picture in CG-CAHPS Survey Administration
While point-of-care surveys have their perks, a bigger picture presents itself when considering other methodologies for CG-CAHPS.

What Football Can Teach Us About Healthcare Branding
Amid the football season, we explore the similarities between successful, popular NFL teams and hospitals with strong brands.

Twinkle, Twinkle, Little Star: Cradling Babies & Employees
Taumaoe Gaoteote from Santa Clara Valley Medical Center shares strategies to boost patient & employee experience as life enters the world.

The Importance of Patient Experience on Consumer Perceptions
Branding is not just for clothes, soft drinks, or other consumer goods; it’s extremely important for healthcare institutions as well.