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The positive correlation between Hospital Consumer Assessment of Healthcare Providers and System (HCAHPS) dimension scores and response rates accentuates the need for hospitals to have strong response rates for HCAHPS.
SURPRISE! We wanted to start off Patient Experience Week with an extra special bonus episode of our PRCcast, Mondays With Mel.
VOICES is a one-of-a-kind app where healthcare leaders can hear the experiences of patients, in the unique voice of the patient.
Sometimes it’s hard to understand why you do what you do. PRC wants to help define the factors that make the most impact.
Each spring The Beryl Institute holds the Patient Experience Conference to support leaders improving the patient experience across various roles.
This webinar will explore the characteristics of a coalition that has sustained a long-standing, cross-sector partnership in communities including structure, approach to community health assessments, and collaborative projects.