PRC is happy to announce that we are a fully-approved vendor for Primary Care First Patient Experience of Care.
In the most recent Care Compare update, we see that national HCAHPS response rates have continued to fall.
CMS announced that Care Compare will not update in July 2021 as previously announced, due to delays in the submission of Q3 2020 HCAHPS data.
ICH CAHPS’ October 2021 update will show data from 2019 fall and 2020 fall surveys, instead of 2020 spring and 2020 fall surveys.
During a recent OAS CAHPS vendor training, CMS anticipates approval of two new modes for conducting OAS CAHPS research.
PRC’s latest updates with instructions regarding changes to the HCAHPS Quality Assurance Guidelines and news regarding additional changes considered and research being conducted.