by Noah Larsen | Apr 21, 2021 | Patient Experience
In the most recent Care Compare update (January–December 2019 discharges), we see that national HCAHPS response rates have continued to fall. The average response rate for HCAHPS is now 25%, 1.7 points lower than what we saw in the January–December 2017 discharges. We...
by Noah Larsen | Mar 4, 2021 | Patient Experience
During a recent HCAHPS vendor training, CMS announced that Care Compare (formerly Hospital Compare) will not update in July 2021 as previously announced, due to delays in the submission of Q3 2020 HCAHPS data. Care Compare currently displays January–December 2019...
by Noah Larsen | Dec 1, 2020 | Patient Experience
Update: CMS finalized the majority of their Overall Star Rating proposals in a recent final rule, except for their proposal regarding the stratification of readmission measures under the new methodology based on dually-eligible patients. Other proposals, such as peer...
