by Noah Larsen | Feb 26, 2024 | Patient Experience
CARES™ Connect: Safer Transitions, Unexpected Benefits, and Lessons Learned Hosted by: Alexandra Winters, Assistant Vice President for Patient Experience at Nuvance Health Audrey Page, Senior Vice President, Patient Experience Solutions at PRC Nuvance Health knew the...
by James Ratliff | Dec 6, 2023 | Employee Experience, Patient Experience
As hospitals across the country strive to balance efficiency with ensuring excellent patient experience, one of the obstacles requiring attention is patient readmissions. Improving readmissions is vital for health systems because it signifies a commitment to...
by James Ratliff | Jun 28, 2023 | Patient Experience
Reducing Readmissions with CARES™ Connect OnDemand Webinar Now Available Improving quality outcomes is critical for all healthcare organizations. Yet, many times teams feel stuck improving HCAHPS, care transitions, readmissions and patient loyalty. New research from...
by James Ratliff | Jan 17, 2022 | Foundations of Excellence
PRC’s PX Success Series “Foundation of Excellence” sessions provide education on key components to establishing an understanding of purpose for patient experience, how to consistently convey your culture, and how to leverage your patients and their...
by Noah Larsen | Jan 13, 2022 | Patient Experience
Today we join our Healthcare Experience Foundation (HXF) partners to bring you an informative podcast interview with Kathleen Lynam about CARES™ Connect. Kathleen describes the elements of an effective discharge solution in this latest episode of Healthcare Experience...