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Tag: CARES Connect

Woman on phone during discharge call.

Reducing Readmissions with CARES™ Connect

June 28, 2023

Join PRC as we share new research surrounding CARES Connect, the impact it’s demonstrating, and how it optimizes post-discharge follow-up.

Posted in Patient ExperienceTagged CARES, CARES Connect, Discharge Calls, Patient Experience, patient safety, Readmissions
Doctors and care team members reviewing data on a clipboard

Foundations of Excellence: One Team, One Goal

January 16, 2022

“Foundation of Excellence” sessions provide education on components to establishing an understanding of purpose for patient experience.

Posted in Foundations of ExcellenceTagged CARES Connect, Discharge Communication, Healthcare Experience Foundation, Healthcare Experience Matters
Doctor and patient elbow-bumping to minimize contact

CARES™ Connect for Better Patient Communication – Healthcare Experience Matters Podcast

January 13, 2022

Kathleen Lynam describes the elements of an effective discharge solution in this latest episode of Healthcare Experience Matters.

Posted in Patient ExperienceTagged CARES Connect, Discharge Communication, Healthcare Experience Foundation, Healthcare Experience Matters
Call center staff speaking with patient following discharge

CARES™ Connect: Elements of an Effective Discharge Solution

August 3, 2021

Post-discharge communication is relatively commonplace in healthcare, so what makes CARES™ Connect stand out from other discharge solutions?

Posted in Patient ExperienceTagged CARES Connect, Discharge Calls, Healthcare Experience Foundation, Patient Experience, Post-Discharge Communication
Call center staff speaking with patient following discharge

Safer Transitions: Closing discharge gaps with CARES™ Connect

June 29, 2021

Join this webinar to learn about what CARES™ Connect can do to help you feel more confident and ensure that your patients understand their discharge instructions and have a safer transition home.

Posted in Patient ExperienceTagged Care Support Calls, CARES Connect, Discharge Calls, Patient Experience, patient safety
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