by Noah Larsen | Sep 3, 2020 | CHNA, DEI
At the time of publishing, the CDC reports 6 million positive cases of COVID-19 in the United States, with over 176,000 deaths due to coronavirus-related complications. In addition to the virus itself, the COVID-19 health crisis has brought the world to a standstill,...
by Noah Larsen | Sep 2, 2020 | Patient Experience
Key Points Q4 2019 HCAHPS data will be used for Hospital VBP for hospitals who submitted it. Q1 2020 and Q2 2020 HCAHPS data will not be used for Hospital VBP, even if it is submitted. No direction has been given regarding star ratings or publicly reported data....
by Noah Larsen | Aug 31, 2020 | Patient Experience
The last several months have brought profound changes to both the employee experience and patient experience. Sudden change presents great opportunities for learning, and PRC has been examining our clients’ data and listening to caregivers and leaders in order to...
by Noah Larsen | Aug 7, 2020 | Employee Experience
As the Joint Commission updates their policies for After Action Reports to better reflect COVID-19 and similar crises, conducting a PRC After Action Review is an effective way to meet the Joint Commission’s standards. From a gas leak to a global pandemic, crises creep...
by Noah Larsen | Jul 30, 2020 | CHNA
From a PRC pulse survey conducted in July 2020, over half (53.7%) of American adults are not aware of local mental health resources available during the COVID-19 pandemic. The PRC National Coronavirus Community Impact Survey further highlights important findings about...
