by Noah Larsen | Jun 17, 2020 | Patient Experience
In the spring of 2020, medical practices that were easing into a blended approach for patient visits of 10% telehealth/90% in-person suddenly found those numbers flipped upside down. Some practices hadn’t even started down the telehealth road; others had completely...
by Noah Larsen | May 29, 2020 | Employee Experience, Patient Experience
PRC has the pleasure of working with hospitals and health systems around the country who continue to offer excellent care during the COVID-19 health crisis. However, it’s important to remember that excellent care cannot be achieved without the work of an equally...
by Noah Larsen | May 21, 2020 | Employee Experience, Excellence Accelerator
Created by PRC Excellence Accelerator® coaches in partnership with Maryland Healthcare Education Institute, the Compassion Tribe Video Series is a collection of videos to help healthcare organizations manage, work, and lead during the COVID-19 health crisis, with this...
by Noah Larsen | May 21, 2020 | Excellence Accelerator, Patient Experience
Created by PRC Excellence Accelerator® coaches in partnership with Maryland Healthcare Education Institute, the Compassion Tribe Video Series is a collection of videos to help healthcare organizations manage, work, and lead during the COVID-19 health crisis, with...
by Noah Larsen | May 14, 2020 | Patient Experience
As the COVID-19 health crisis continues to change our way of life, hospitals and health systems need to accommodate to the growing needs of their communities. However, they must tend to their patients in a way that’s mindful of current safety and social distancing...