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Tag: Emergency Department

Doctors discussing treatment in a hospital.

Exploring the Code Breathe Initiative with Dr. Joshua Schwarzbaum – Healthcare Experience Matters Podcast

May 19, 2022

Dr. Joshua Schwarzbaum joins to discuss the “Code Breathe” initiative that he helped develop at St. Barnabas Hospital in New York City.

Posted in Patient ExperienceTagged Code Breathe, Emergency Department, Healthcare Experience Matters, Patient Experience
Top performing hospital employee pushing patient in wheelchair

How to Become a Top Performer: 5 P’s of Patient Experience

October 15, 2020

Discover foundational elements of success & how to accomplish those steps with consistency in your inpatient & emergency department care.

Posted in Patient ExperienceTagged Best Practices, CAHPS, ED CAHPS, Emergency Department, Patient Experience, top performing hospital
Updated healthcare data during the coronavirus

New Data for the “New Normal”

August 31, 2020

Is your hospital ready to take on the “new normal” of COVID-19 healthcare? Discover COVID-19 insights & strategies in this webinar.

Posted in Patient ExperienceTagged Best Practices, covid-19, Emergency Department, Employee Engagement, HCAHPS, Patient Experience

New Decade, Same ED Wait Times

February 25, 2020

Picture this: A nearly empty emergency department (ED) waiting room with virtually no wait time. Hard to imagine?

Posted in Patient ExperienceTagged appointments, ED, ED Staffing, Emergency Department, emergency room, ER, online booking, Patient Experience, physicians, triage, Wait Times
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