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Tag: Employee Engagement

Doctor holding red heart ball with heartbeat

Simple Ways to Authentically Show Gratitude as Healthcare Leaders – Healthcare Experience Matters Podcast

May 5, 2022

Today’s discussion focuses on the implementation of gratitude in straightforward and unique ways to make a genuine impact on people.

Posted in Employee EngagementTagged employee culture, Employee Engagement, Gratitude, Patient Experience
Emotional stress of young doctor

Practicing Emotional Intelligence as a Healthcare Provider with Dr. Paul Glisson – Healthcare Experience Matters Podcast

April 28, 2022

Explore the importance of emotional intelligence and its value to the worldwide community of healthcare workers and the patient experience.

Posted in Employee Engagement, Patient Experience, Physician PartnershipTagged emotional intelligence, Employee Engagement, Mental Health, Patient Experience
doctor speaking to patient in waiting room

Knowing Your Strengths to Improve the Patient Experience – Healthcare Experience Matters Podcast

April 14, 2022

We strive to uncover the various ways we can improve the patient experience by recognizing and embracing our own strengths.

Posted in Employee Engagement, Patient ExperienceTagged Employee Engagement, Healthcare Experience Foundation, Healthcare Experience Matters, Patient Experience, strengths
Agency nurse speaking to patient in hospital bed

Agency Nurses and the Patient Experience – Healthcare Experience Matters Podcast

February 24, 2022

WakeMed Health & Hospitals leadership explore the relationship between agency nurses & organizations and ways to ensure they feel welcome.

Posted in Patient ExperienceTagged Agency Nurses, Agency Staff, Employee Engagement, Orientation, Patient Experience
Nurses working together in a hospital

Part of the Team: How to effectively include agency nurses in your PX efforts

February 23, 2022

Learn how WakeMed Health and Hospitals incorporated PFE skills into their clinical orientation for agency nurses.

Posted in Employee EngagementTagged Agency Nurses, Employee Engagement, Orientation, Patient Experience
Stressed doctor in scrubs

Addressing Burnout Among Medical Assistants – Healthcare Experience Matters Podcast

February 3, 2022

Timothy Seay-Morrison, EdD, LCSW, joins the Healthcare Experience Matters podcast this week to discuss his co-authored burnout study.

Posted in Employee EngagementTagged Burnout, Employee Engagement, Healthcare Experience Foundation, Healthcare Experience Matters
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