by Isaiah Dominguez | Oct 16, 2019 | Employee Experience
Every year I look forward to attending the American Society for Health Care Human Resource Administration (ASHHRA) conference. This year, the theme was “Connect, Innovate, and Transform” healthcare. There was one session that really stood out to me as exuding the...
by Isaiah Dominguez | Oct 14, 2019 | Utility
When I was very young, I wanted to be a zookeeper. Not because I had a strong yen for biology or a desire to clean up after elephants, but because I was deeply indignant that going to the zoo only meant looking, not touching. I wanted so badly to pet the lions, but...
by Isaiah Dominguez | Oct 2, 2019 | Physician Partnership
Human nature inspires us to create myths in the face of misunderstanding: to a sailor, a manatee becomes a mermaid and an elephant skull becomes cyclopean remains. And while independent physicians are very much not mermaids, the myths surrounding them nonetheless...
by PRC | Sep 20, 2019 | Employee Experience
As the ones interacting, evaluating, and supporting the patient and their families along the continuum of care, caregivers embody a large part of the patient experience. Traditionally, healthcare leaders have focused on improving the patient experience by developing...
by Noah Larsen | Aug 29, 2019 | Patient Experience
“I get up in the morning and think I’m going to do good today,” says Jeb Hallett, M.D. “I spend a lot of time with my patients, examining them from top to bottom. I ask them about their families and their lives. “Yet, my patients’...