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Tag: Esurvey

patient speaking to doctor in doctor's office

Seeing the Big Picture in CG-CAHPS Survey Administration

November 17, 2022

While point-of-care surveys have their perks, a bigger picture presents itself when considering other methodologies for CG-CAHPS.

Posted in Patient ExperienceTagged CG-CAHPS, Esurvey, Patient Experience, Survey Methodology, Telephone
Filling Online Survey Form Or Questionnaire Poll On Tablet

PRC Esurveys: Frequently Asked Questions

November 3, 2020

Among PRC’s methodologies for patient experience research, the most common are phone interviews and Esurveys.

Posted in Patient ExperienceTagged E-Surveys, Electronic, Email, Esurvey, FAQ, Frequently Asked Questions, Patient Experience, Real Time Data, Survey Methodology, Text, Web Surveys
Discharge Patient in Wheelchair Taking Esurvey

2021 HCAHPS Mode Experiment Preview

September 29, 2020

In 2021, CMS will test modifications to web-based survey modes & investigate potential new questions not currently included on HCAHPS surveys.

Posted in Patient ExperienceTagged CMS, Esurvey, HCAHPS, Patient Experience
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