by James Ratliff | May 24, 2023 | Patient Experience
CMS continues to move forward with its plan to require hospital participation in the OAS CAHPS survey as of January 2024. PRC is beginning discussions to assist our client partners in performing file reviews to determine if any changes are needed to their extract...
by Noah Larsen | Jan 30, 2023 | Patient Experience
CMS recently released its CY 2022 Final Rule for Outpatient and Ambulatory Surgery (OAS) CAHPS. In accordance with previous Rules, this Final Rule included the future timeline where OAS CAHPS will become a mandatory survey for VBP reimbursement starting in CY 2024 and...
by Noah Larsen | Oct 1, 2019 | Patient Experience
Ensuring patients feel confident in their next steps following discharge or a visit are vitally important in continuity of care and outcomes. Many times, despite our best intentions, there is a disconnect between the communication and actions we put in place to...
