by Noah Larsen | Dec 1, 2023 | Patient Experience
Your organization will receive a notification from PRC if a respondent mentions a serious situation we feel you should be notified about during the data collection of your patient experience surveys. PRC utilizes www.PRCAlertView.com as a communication channel to...
by Isaiah Dominguez | Apr 7, 2020 | Employee Experience
How well do your departments communicate with each other? What about internally? Without effective communication avoidable safety errors will continue to occur, no matter how many guidelines and checklists are put in place. Additionally, these easily avoidable...
by Isaiah Dominguez | Feb 13, 2020 | Employee Experience
In order to develop a qualitative and inclusive patient safety report, PRC spoke with professionals from hospitals and health systems across the country about their organizations. These conversations drew inspiration from criteria in the Agency for Healthcare Research...
by Isaiah Dominguez | Dec 17, 2019 | Patient Experience
PRC is a partner in every sense of the word — we define success the way our clients define success. We understand the regulatory, demographic, and financial challenges hospitals face in today’s marketplace. Everything we do is designed to help hospitals build a...
by Isaiah Dominguez | Dec 9, 2019 | Patient Experience
With the sharp decline in national HCAHPS response rates over the past few years, PRC has researched response rate data trends and the relationships between reporting variables. In our published PXJ research regarding the correlation of response rates and HCAHPS...