Your organization will receive a notification if someone mentions a serious situation during a patient experience survey.
Tag: Patient Satisfaction
Patient Safety: Challenge & Solution Series [pt III]
How well do your departments communicate with each other? What about internally? Without effective communication avoidable safety errors will continue to occur.
Patient Safety Report: 3 Key Highlights
In order to develop a qualitative and inclusive patient safety report, PRC spoke with professionals from hospitals and health systems across the country about their organizations.
HCAHPS Calendar for 2020
PRC is a partner in every sense of the word — we define success the way our clients define success.
How does Survey Response Rate Impact HCAHPS Summary Star Ratings?
We found that all HCAHPS dimensions were positively correlated with survey response rate. In other words, as response rate increases, HCAHPS dimension scores rise as well.
2019 Excellence in Healthcare Fall Summit Recap
PRC was excited to host our second, sold out Excellence in Healthcare Summit in Tulsa, OK on Nov 15th, 2019. Check out what happened!