VOICES is a one-of-a-kind app where healthcare leaders can hear the experiences of patients, in the unique voice of the patient.
Tag: Patient Satisfaction
The 2019 Excellence in Healthcare Regional Summit: A Reflection
PRC was excited to host our first, one-day Excellence in Healthcare Summit in Indianapolis on May 3rd, 2019.
Empathy Over Eyerolls
As humans, each of us is inclined to be a patient at some time or another, though with good fortune those times are few and far between.
How You’re Mistakenly Devaluing Efforts to Improve Patient Experience
The positive correlation between Hospital Consumer Assessment of Healthcare Providers and System (HCAHPS) dimension scores and response rates accentuates the need for hospitals to have strong response rates for HCAHPS.
VOICES: Hear Your Patients Celebrating Their Experiences
VOICES is a one-of-a-kind app where healthcare leaders can hear the experiences of patients, in the unique voice of the patient.
The Beryl Institute Patient Experience Conference: To Care is Human
Each spring The Beryl Institute holds the Patient Experience Conference to support leaders improving the patient experience across various roles.