by Noah Larsen | Aug 29, 2019 | Patient Experience
PRC’s Survey Design Team is responsible for designing your initial survey, auditing existing surveys, adding/deleting/editing questions, and much more (excluding CAHPS survey questions). They are experts in ensuring surveys measure what they should measure and do so...
by PRC | Jun 21, 2019 | Patient Experience
Methodist Health System fiercely embraces its commitment to service excellence. Implicit in its tagline, “The Meaning of Care®,” is the promise that leaders and employees at every level of the organization give their best effort every day, while fostering and...
by Isaiah Dominguez | May 10, 2019 | Patient Experience
VOICES® is a one-of-a-kind app where healthcare leaders can hear the experiences of patients, in the unique voice of the patient. The cadence of a speaker’s voice brings new weight to comments, offering a depth of motivation not possible with other methods. Often...
by Isaiah Dominguez | May 1, 2019 | CHNA, DEI
The recent findings of the PRC National Health Survey address the startling rates of food insecurities. A healthy diet is the cornerstone to a healthy population. Unfortunately, this simple truth is not a simple issue and is more widespread than many would like to...
by Noah Larsen | Mar 29, 2019 | Patient Experience
High quality data collection in a professional and courteous manner is PRC’s utmost priority. Thus, we have several levels of Quality Assurance in place, including the daily monitoring of our telephone interviewers, who are all trained and coached at PRC. Because we...
