by Noah Larsen | Aug 25, 2022 | Employee Experience, Physician Partnership
This week on the Healthcare Experience Matters podcast hosted by our Healthcare Experience Federation (HXF) partners, we are exploring the practical application of new research on leader behaviors. This is a fantastic recap on what’s new in this field and how we can...
by Noah Larsen | Jul 7, 2022 | Physician Partnership
In a previous article, we discussed excellence through the lens of top box measurement and how organizations can use our “excellence scale” for improvement in their patient experience. However, our dedication to excellence extends beyond measuring patient care,...
by Noah Larsen | Sep 9, 2021 | Physician Partnership
PRC teamed up with our Healthcare Experience Foundation (HXF) partners for this week’s episode of Healthcare Experience Matters, exploring the importance of senior leader rounding on physicians and providers with HXF co-founder and president, Katie Owens. Katie...
by Noah Larsen | Aug 26, 2021 | Physician Partnership
Katie Owens, Healthcare Experience Foundation (HXF) co-founder and president joins the Healthcare Experience Matters podcast hosted by our HXF partners for an energetic discussion about physician loyalty this week. As discussed with Katie, there are many ways we can...
by Noah Larsen | Jul 22, 2021 | Physician Partnership
In this episode of our Healthcare Experience Foundation partners’ Healthcare Experience Matters podcast, HXF co-founder and president Katie Owens joins to discuss physician engagement, communication, and results sharing. As Katie describes on today’s podcast,...