View OnDemand recordings of sessions from our 2022 Healthcare Experience Summit.
Tag: PRC
Minding the Gap: How Confidence Overrides Ability for Women Leading Hospitals
Although we all know we need to widen the gender gap in healthcare, this demands more than telling women to just climb the corporate ladder—it’s about creating the confidence to do so.
Honoring the Nation’s Leaders in Excellent Healthcare
PRC’s highest honor, The Award of Distinction, is awarded to hospitals who earned the highest top box score for key metrics during the 2019 calendar year
New Year Differently
Instead of viewing the New Year as a chore of self-discipline, I challenged myself to see it as a fresh chance to try new things.
PRCcast Mondays with Mel: Season 02 – Trailer
We started Mondays With Mel one year ago with the goal of giving even the smallest voices in healthcare a platform to share their stories.
How does Survey Response Rate Impact HCAHPS Summary Star Ratings?
We found that all HCAHPS dimensions were positively correlated with survey response rate. In other words, as response rate increases, HCAHPS dimension scores rise as well.