by Noah Larsen | Sep 29, 2022 | Patient Experience
Patient Rounding is a practice and a process, designed to connect leaders and patients and giving patients confidence in the organization, the team, its leadership, and quality of care. Why? To validate staff performance and provide a mechanism for following up on...
by Isaiah Dominguez | Mar 31, 2020 | Employee Experience
It goes without saying, but in such a short period of time, the COVID-19 pandemic has turned the work environment, along with several other facets of life, on its head. Furthermore, the ongoing flow of developments surrounding the virus means crisis response plans are...
by Isaiah Dominguez | Oct 2, 2019 | Physician Partnership
Human nature inspires us to create myths in the face of misunderstanding: to a sailor, a manatee becomes a mermaid and an elephant skull becomes cyclopean remains. And while independent physicians are very much not mermaids, the myths surrounding them nonetheless...
by Noah Larsen | Sep 18, 2019 | Patient Experience
Conducting senior leader rounding (SLR) in the ambulatory setting is an equally rewarding experience for the executive conducting the rounds and the staff/providers or leaders visited in their place of practice. While conducting SLR in the ambulatory setting is very...