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Tag: Survey Design

Taking an Esurvey on a tablet

Results are in: Web Survey Testing in the ED

December 4, 2019

The 2018 feasibility test found that none of the web-survey variations resulted in significantly higher response rates from the control method of mail with phone follow-up.

Posted in Patient ExperienceTagged CAHPS, government, government surveys, HCAHPS, Response Rates, Survey Design, Surveys
Senior doctor with smartphone working at the office.

Online vs. Phone Surveys: Does Convenience Cause Participation and Accuracy?

October 9, 2019

Households across the country are dropping landlines and moving to cell phones. But are people on the phone less?

Posted in Consumer & BrandTagged Best Practices, Consumer, Consumer and Brand, government surveys, Methodology, Participation, Patient Surveys, Survey Design, Surveys, TechnologyLeave a comment
Training for women

Survey Design Question Wording

August 29, 2019

How does PRC’s Survey Design Team know how to word a question?

Posted in Patient ExperienceTagged CAHPS, Patient Surveys, Survey Design
Just a lot of question marks on colored papers, vintage background.

Differing n Sizes Across Questions

August 27, 2019

Why are the n sizes different for different questions?

Posted in Patient ExperienceTagged n size, Survey Design, Surveys
We Guide Healthcare Differently video with play button to start the video

We Measure Healthcare Differently

May 15, 2019

No hospital or health system is exactly alike, that’s why PRC creates unique solutions to help alleviate your pain points.

Posted in UtilityTagged Healthcare, Healthcare Differently, Survey Design, SurveysLeave a comment
PRC Whiteboard Session logo on a partially decorated whiteboard

PRC Whiteboard Session: How To Start

February 20, 2019

It’s no secret that people like to share their opinion. So why do many see surveys as a burden? The secret to better responses is simple: great survey design. Unfortunately, this is where it’s easy to go wrong.

Posted in UtilityTagged PRC, Survey Design, SurveysLeave a comment
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