by Isaiah Dominguez | Dec 9, 2019 | Patient Experience
With the sharp decline in national HCAHPS response rates over the past few years, PRC has researched response rate data trends and the relationships between reporting variables. In our published PXJ research regarding the correlation of response rates and HCAHPS...
by Isaiah Dominguez | Dec 5, 2019 | CHNA
In the PRC National Health Survey, over two-thirds of American adults are classified as “overweight,” (67.8%) with almost half of those two-thirds also being “obese” (32.8%). These numbers read particularly concerning when considering the positive correlation between...
by Isaiah Dominguez | Dec 4, 2019 | Patient Experience
On November 19th, 2019, the Agency for Healthcare Research and Quality (AHRQ) presented Recent Insights into CAHPS Survey Modes and Response Rates. The AHRQ moderator set the stage by clearly articulating that the goal of this research is to evaluate strategies for...
by Isaiah Dominguez | Nov 12, 2019 | Patient Experience
On August 8, 2019, CMS published the proposed rule in the Federal Register for the Hospital Outpatient Prospective Payment and Ambulatory Surgical Center Payment Systems. At this time, CMS is not proposing any changes to the 2020 OAS CAHPS survey. If finalized in the...
by Isaiah Dominguez | Oct 11, 2019 | Consumer & Brand
How do you collect data that is both representative and accurate, especially when it’s impossible to survey everyone in your community? What is the difference between a survey at a single point in time vs conducting surveys on an ongoing basis? Learn the answer...