Households across the country are dropping landlines and moving to cell phones. But are people on the phone less?
Alexa’s New Job: Leveraging AI for Patient Experience and Combatting Physician Burnout
Leveraging voice-activated AI to help caregivers could be the revolution healthcare needs to accommodate both the need for better data and the need for more human connection.
Getting smart about smart hospitals
Using smart technology to strengthen the patient experience through comfort, trust, and communication sounds daunting, but as healthcare pushes ahead into the mid-21st century, the technology becomes available to implement a smarter way to care and create a better patient experience.
Facing the music: What to do when online comments get tough
While you’ll never be able to satisfy all of the patients all of the time, managing a hospital system that inspires good faith and trust in the organization is much more rewarding than responding to angry comments.